• Your shopping cart is empty!

Delivery Information

Delivery Information

Last Updated: 2026-03-09

Thank you for shopping at 1LinkCore (https://1linkcore.com/ ). We aim to dispatch all orders as quickly and securely as possible. Please read our shipping policies carefully before completing your purchase.

By placing an order with us, you agree to the shipping terms outlined below.

1. Order Processing Time

  • Handling Time: Orders are typically processed within 3 business days] after payment confirmation and address verification.

  • Cut-off Time: Orders placed after 5:00 PM GMT+8 or on weekends/public holidays will be processed on the next business day.

  • Verification: All orders for high-value items such as GPUs may undergo additional fraud and security checks. We appreciate your patience during this process.

2. Shipping Carriers and Methods

We partner with reputable, insured couriers to ensure your hardware arrives safely. Depending on your location and the size of the package, we may use:

  • Express Couriers: DHL, FedEx, UPS, or Aramex.

  • Standard Couriers: Local postal services (for smaller components).

Once your order is dispatched, you will receive a confirmation email containing your tracking number and a link to follow your package's journey.

3. Shipping Costs and Delivery Times

Shipping costs are calculated at checkout based on the weight, dimensions of the package, and your delivery address.

Region Estimated Delivery Time Cost
[e.g., Hong Kong] 1-2 Business Days Calculated at Checkout
[e.g., Asia Pacific] 3-7 Business Days Calculated at Checkout
Rest of the World 7-14 Business Days Calculated at Checkout

Please note: Delivery times are estimates provided by the courier and are not guaranteed. We are not responsible for delays caused by customs clearance, weather events, or the courier's operational issues.

4. Shipping Damage and Insurance

  • Risk of Loss: Please be aware that the risk of loss and title for all products passes to you upon our delivery to the carrier. This means once we hand your GPU or hardware to the shipping company, it is technically your responsibility if it gets lost or damaged in transit.

  • Insurance: All shipments are insured against theft and accidental damage up to the value of the goods.

  • Damage During Transit:

    • If the package arrives visibly damaged: Please refuse the delivery or note the damage on the delivery receipt. Then, contact us immediately.

    • If concealed damage is found: You must notify us within 48 hours of delivery. We will guide you through the process of filing a claim with the courier.

5. Tracking Your Order

You can track your order using the link provided in your dispatch email. Please allow up to 48 hours for the tracking status to update after receiving the email.

If your tracking status shows as "delivered" but you have not received the item, you must contact the courier directly first to investigate. 1LinkCore cannot be held liable for packages marked as delivered by the carrier.

6. Failed Delivery and Address Accuracy

  • Incorrect Address: It is your responsibility to ensure your shipping address is accurate. If a package is returned to us due to an incorrect or incomplete address provided by you, you will be responsible for the cost of re-shipping.

  • Failed Delivery Attempts: If you fail to collect a package from the depot or are not available to sign for it, and the package is returned to us, we may deduct the original shipping cost and any return fees from your refund (if applicable per our [Terms and Conditions]).

7. Customs, Duties, and Taxes

Important for International Buyers:

Orders shipped outside of Hong Kong may be subject to import duties, customs processing fees, and taxes (such as VAT or GST) upon arrival in your country.

  • These charges are your sole responsibility.

  • 1LinkCore has no control over these fees and cannot predict what they may be.

  • Customs policies vary widely; please contact your local customs office for more information.

However, if your item arrives Dead on Arrival (DOA) or is significantly damaged during transit, please refer to our warranty assistance clause in our T&Cs. You must contact us within [e.g., 7 days] of delivery for assistance with manufacturer claims or insurance claims.

8. Contact Us for Shipping Issues

If you have any questions about your delivery, or if your order has not arrived within the maximum estimated time, please contact us at:

Email: info@1linkcore.com
Order Reference: Please include your order number in the subject line.